Privacy Policy of Hotel Schützenhof GmbH & Co. KG

Where the term Hotel Schützenhof Eitorf is used below, this also refers to the company Hotel Schützenhof GmbH & Co. KG as the legal entity of the declaration.


scope


This privacy policy is intended to inform the users of this website in accordance with the Federal Data Protection Act and the Telemedia Act about the type, scope and purpose of the collection and use of personal data by the website operator [insert your contact details].


The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with the statutory provisions.


Please remember that data transmission over the Internet can always be subject to security gaps. Complete protection against access by strangers is not possible.


Access data


The website operator or site provider collects data about access to the site and saves it as “server log files”. The following data is logged in this way:


    Website visitedTime of accessAmount of data sent in bytesSource/reference from which you accessed the siteBrowser usedOperating system usedIP address used

The data collected is only used for statistical evaluations and to improve the website. However, the website operator reserves the right to subsequently check the server log files if there are concrete indications of illegal use.


Cookies


This website uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.


Common browsers offer the option to not accept cookies. Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.


Handling personal data


The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the data collection.


Personal data is all information that can be used to identify you and that can be traced back to you – for example, your name, email address and telephone number.


Handling contact data


If you contact the website operator using the contact options provided, your details will be saved so that they can be used to process and answer your query. This data will not be passed on to third parties without your consent.


Dealing with comments and posts


If you leave a post or comment on this website, your IP address will be saved. This is for the security of the website operator: if your text violates the law, he would like to be able to trace your identity.


Subscriptions


You have the option of subscribing to the entire website as well as follow-up comments on your post. You will receive an email to confirm your email address. No other data will be collected apart from this. The stored data will not be passed on to third parties. You can cancel a subscription at any time.


Google Analytics


This website uses the "Google Analytics" service, which is offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyze website usage by users. The service uses "cookies" - text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.


IP anonymization is used on this website. The IP address of users is shortened within the member states of the EU and the European Economic Area. This shortening means that your IP address is no longer personally identifiable. As part of the data processing agreement that the website operators have concluded with Google Inc., Google uses the information collected to evaluate website usage and website activity and to provide services related to internet usage.


You have the option of preventing cookies from being saved on your device by selecting the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not accept cookies.


Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link takes you to the corresponding plug-in: https://tools.google.com/dlpage/gaoptout?hl=de


Alternatively, you can prevent Google Analytics from collecting data about you on this website by clicking on this link. By clicking on the link above, you will download an "opt-out cookie". Your browser must therefore generally allow cookies to be saved. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.


You can find further information on data usage by Google Inc. here: https://support.google.com/analytics/answer/6004245?hl=de


Use of social media plugins


This website uses Facebook Social Plugins, which are operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations can be recognized by the Facebook logo or the terms "Like", "Share" in the Facebook colors (blue and white). Information about all Facebook plugins can be found in the following link: https://developers.facebook.com/docs/plugins/


The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence on the nature and extent of the data that the plugin transmits to the Facebook Inc. servers. Information about this can be found here:

https://www.facebook.com/help/186325668085084 The plug-in informs Facebook Inc. that you, the user, have visited this website. There is a possibility that your IP address will be saved. If you are logged into your Facebook account while visiting this website, the information mentioned will be linked to it.


If you use the functions of the plugin – for example by sharing or “liking” a post – the corresponding information will also be transmitted to Facebook Inc.


If you would like to prevent Facebook Inc. from linking this data to your Facebook account, please log out of Facebook before visiting this website.


This website also uses the " 1" button from Google Plus. This is operated by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). If you visit a page that contains the " 1" button, a direct connection is established between your browser and the Google servers. The website operator therefore has no influence on the nature and extent of the data that the plugin transmits to the Google Inc. servers. If you click on the " 1" button while you are logged into Google , you share the content of the page on your public profile.


According to Google Inc., personal data is only collected when you click on the button. The IP address is also stored for logged-in Google users. If you would like to prevent Google Inc. from storing this data and linking it to your account, please log out before visiting this website.


Information about the “ 1” button can be found here: https://developers.google.com/ /web/buttons-policy.


This website also uses Twitter buttons. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page that contains such a button, a direct connection is established between your browser and the Twitter servers. The website operator therefore has no influence over the nature and extent of the data that the plug-in transmits to the Twitter Inc. servers.


According to Twitter Inc., only your IP address is collected and stored. Information on how Twitter Inc. handles personal data can be found here: https://twitter.com/privacy?lang=de


Newsletter-Subscription


The website operator offers you a newsletter in which he informs you about current events and offers. If you would like to subscribe to the newsletter, you must provide a valid email address.


User rights: information, correction and deletion


As a user, you will receive information about which personal data has been stored about you free of charge upon request. Provided your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to correct incorrect data and to block or delete your personal data.


Data protection is of a particularly high priority for us. The use of the Internet pages of Hotel Schützenhof GmbH & Co. KG is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.


The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with applicable country-specific data protection regulations. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this data protection declaration.


Further data protection information


As the controller, Hotel Schützenhof-Eitorf has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us via alternative means, e.g. by telephone.


1. Definitions


The data protection declaration of Hotel Schützenhof-Eitorf GmbH & Co. KG is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be easily readable and understandable for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.


In this privacy policy we use, among others, the following terms:


a) personal data


Personal data is all information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


b) data subject


A data subject is any identified or identifiable natural person whose personal data is processed by the controller.


c) Processing


Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.


e) Profiling


Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.


f) Pseudonymisation


Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

.

g) Controller or person responsible for processing


The controller or person responsible for processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for his or her nomination may be provided for by Union or Member State law.


h) Processors


A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.


i) Recipient


Recipient is a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular investigation in accordance with Union or Member State law shall not be considered recipients.


j) Third party


Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons authorised to process personal data under the direct responsibility of the controller or processor.


k) Consent


Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data concerning him or her.


2. Name and address of the controller


The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is:


Hotel Schützenhof GmbH & Co. KG, Windecker. Str. 2, 53783 Eitorf


3. Name and address of the data protection officer


The data protection officer of the controller is:


Dr. Bernd Kessel, Windecker Str. 2, 53783 Eitorf


Email: gf@hotelschuetzenhof.de


Any person concerned can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.


4. Cookies


The Internet pages of the Hotel Schützenhof Eitorf use cookies. Cookies are text files that are stored on a computer system via an Internet browser.


Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a character string that allows websites and servers to be assigned to the specific Internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.


Through the use of cookies, the Hotel Schützenhof- Eitorf can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.


Cookies can be used to optimize the information and offers on our website for the benefit of the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to enter their login details every time they visit the website because this is done by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart using a cookie.


The data subject can prevent the setting of cookies through our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.


5. Collection of general data and information


The website of the Hotel Schützenhof – Eitorf collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information used to avert dangers in the event of attacks on our information technology systems.


When using this general data and information, Hotel Schützenhof GmbH & Co. KG does not draw any conclusions about the person concerned. Rather, this information is required to (1) correctly deliver the contents of our website, (2) optimize the contents of our website and its advertising, (3) ensure the long-term functionality of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. This anonymously collected data and information is therefore evaluated by Hotel Schützenhof GmbH & Co. KG both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data in the server log files are stored separately from all personal data provided by a person concerned.


6. Registration on our website


The data subject has the option of registering on the controller's website by providing personal data, for example for the purpose of contacting the controller. The personal data transmitted to the controller in this case can be determined from the respective input mask used for registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be passed on to one or more processors, for example a parcel service provider, who also uses the personal data exclusively for internal use attributable to the controller.


By registering on the website of the controller, the IP address assigned by the Internet service provider (ISP) of the data subject, the date and time of registration are also stored. This data is stored against the background that this is the only way to prevent misuse of our services and, if necessary, this data enables us to solve crimes that have been committed. In this respect, the storage of this data is necessary to protect the controller.


The registration of the data subject with voluntary provision of personal data enables the controller to offer the data subject content or services that, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have them completely deleted from the controller's database.


The controller will provide any data subject with information on request at any time about which personal data about the data subject is stored. Furthermore, the controller will correct or delete personal data at the request or indication of the data subject, provided that there are no statutory retention periods to the contrary. All employees of the controller are available to the data subject as contact persons in this context.


7. Subscription to our newsletter


On the Hotel Schützenhof- Eitorf website, users are given the opportunity to subscribe to our company's newsletter. The input mask used for this purpose determines which personal data is transmitted to the controller when ordering the newsletter.


The Hotel Schützenhof- Eitorf informs its customers and business partners at regular intervals by means of a newsletter about company offers. The newsletter of our company can only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter mailing. For legal reasons, a confirmation e-mail will be sent to the e-mail address entered by a data subject for the first time for the newsletter mailing using the double opt-in procedure. This confirmation e-mail is used to check whether the owner of the e-mail address as the data subject has authorized receipt of the newsletter.


When registering for the newsletter, we also store the IP address assigned by the Internet service provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later date and therefore serves to legally protect the controller.


The personal data collected when registering for the newsletter will only be used to send our newsletter. In addition, newsletter subscribers may be informed by email if this is necessary for the operation of the newsletter service or for registration in this regard, as may be the case in the event of changes to the newsletter offer or changes to the technical circumstances. The subscription to our newsletter can be canceled by the data subject at any time. The consent to the storage of personal data that the data subject has given us for the purpose of sending the newsletter can be revoked at any time. There is a corresponding link in every newsletter for the purpose of revoking the consent. Furthermore, it is possible to unsubscribe from the newsletter at any time directly on the website of the controller or to inform the controller of this in another way.


8. Newsletter-Tracking


The newsletters of the Hotel Schützenhof- Eitorf contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in such e-mails, which are sent in HTML format to enable log file recording and log file analysis. This enables a statistical evaluation of the success or failure of online marketing campaigns to be carried out. Using the embedded tracking pixel, the Hotel Schützenhof- Eitorf can see whether and when an e-mail was opened by a data subject, and which links in the e-mail were called up by the data subject.


Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the controller in order to optimize the newsletter dispatch and to better adapt the content of future newsletters to the interests of the data subject. Data subjects are entitled at any time to revoke the separate declaration of consent given via the double opt-in procedure.


9. Contact option via the website / contact form and email contact


Due to legal regulations, the Internet pages of the Hotel Schützenhof- Eitorf contain information that enables quick electronic contact with our company and direct communication with us, which also includes a general address for so-called electronic mail (email address). The contact options in the form of contact forms are forms for general inquiries, booking and reservation inquiries, requests for a table reservation in the restaurant, forms for ordering brochures. If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller are stored for the purposes of processing or contacting the data subject. If a user takes up this option of contacting us, the data entered in the input mask is transmitted to us and stored. This data is: first name, last name, telephone and/or email address. At the time the message is sent, the following data is also stored: the user's IP address, date and time of registration. Your consent is obtained for the processing of the data during the sending process and reference is made to this data protection declaration.


Alternatively, you can contact us using the email address provided. In this case, the user's personal data transmitted with the email will be stored. This personal data will not be passed on to third parties.


The legal basis for processing the data if the user has given their consent is Art. 6 (1) (a) GDPR. The legal basis for processing the data transmitted when sending an email is Art. 6 (1) (f) GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.


10. Comment function in the blog on the website


The Hotel Schützenhof- Eitorf offers users the opportunity to leave individual comments on individual blog posts on a blog located on the website of the controller. A blog is a portal maintained on a website, usually publicly accessible, in which one or more people, called bloggers or web bloggers, can post articles or write down thoughts in so-called blog posts. The blog posts can usually be commented on by third parties.


If a data subject leaves a comment on the blog published on this website, in addition to the comments left by the data subject, information on the time of the comment entry and the user name (pseudonym) chosen by the data subject are stored and published. In addition, the IP address assigned by the Internet service provider (ISP) to the data subject is also logged. This storage of the IP address is done for security reasons and in the event that the data subject violates the rights of third parties or posts illegal content through a comment.

The storage of this personal data is therefore in the interest of the controller so that he can exonerate himself in the event of a violation of law. The personal data collected will not be passed on to third parties unless such a transfer is required by law or serves the legal defense of the controller.


11. Subscription to comments in the blog on the website


The comments made in the Hotel Schützenhof- Eitorf blog can generally be subscribed to by third parties. In particular, it is possible for a commentator to subscribe to the comments following his or her comment on a specific blog post.


If a data subject decides to subscribe to comments, the controller will send an automatic confirmation email to check in the double opt-in procedure whether the owner of the specified email address has really decided on this option. The option to subscribe to comments can be terminated at any time.


12. Routine deletion and blocking of personal data


The controller shall process and store personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject.


If the storage purpose no longer applies, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.


13. Rights of the data subject


a) Right to confirmation


Each data subject has the right granted by the European legislator to obtain confirmation from the controller as to whether or not personal data concerning him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may, at any time, contact any employee of the controller.


b) Right to information


Any person affected by the processing of personal data has the right granted by the European legislator to obtain from the controller at any time free information about the personal data stored about him or her and a copy of this information. Furthermore, the European legislator has granted the data subject the right to information about the following information:


    the purposes of the processingthe categories of personal data being processedthe recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisationswhere possible, the planned duration for which the personal data will be stored, or, if not possible, the criteria used to determine that durationthe existence of a right to request rectification or erasure of personal data concerning them or to restriction of processing by the controller or a right to object to such processingthe existence of a right to lodge a complaint with a supervisory authorityif the personal data are not collected from the data subject: all available information on their originthe existence of automated decision-making, including profiling, referred to in Article 22 (1) and (4) GDPR and, at least in those cases, meaningful information on the logic involved, as well as the scope and envisaged effects of such processing for the data subject

Furthermore, the data subject has the right to obtain information as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.


If a data subject wishes to exercise this right to information, he or she may contact any employee of the controller at any time.


c) Right to rectification


Any person affected by the processing of personal data has the right granted by the European legislator to request the immediate rectification of inaccurate personal data concerning him or her. Furthermore, taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data, also by means of providing a supplementary statement.


If a data subject wishes to exercise this right to rectification, he or she may contact any employee of the controller at any time.


d) Right to erasure (right to be forgotten)


Any person affected by the processing of personal data has the right granted by the European legislator to request the controller to erase personal data concerning him or her without undue delay, where one of the following reasons applies and to the extent that processing is not necessary:


    The personal data were collected or otherwise processed for purposes for which they are no longer necessary.The data subject withdraws consent on which the processing was based according to point (a) of Art. 6(1) of the GDPR or point (a) of Art. 9(2) of the GDPR, and there is no other legal ground for the processing.The data subject objects to the processing pursuant to Art. 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21(2) of the GDPR.The personal data were processed unlawfully.The erasure of the personal data is necessary to fulfill a legal obligation under Union or Member State law to which the controller is subject.The personal data were collected in relation to information society services offered pursuant to Art. 8(1) of the GDPR.

If one of the above reasons applies and a data subject wishes to request the erasure of personal data stored by Hotel Schützenhof- Eitorf, he or she may contact an employee of the controller at any time. The employee of Hotel Schützenhof- Eitorf will ensure that the erasure request is complied with immediately.


If the personal data was made public by the Hotel Schützenhof- Eitorf and our company as the controller pursuant to Art. 17 Para. 1 GDPR is obliged to erase the personal data, the Hotel Schützenhof- Eitorf shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, in order to inform other data controllers which process the published personal data that the data subject has requested the erasure by such controllers of all links to these personal data or of copies or replications of these personal data, unless processing is required. The employee of the Hotel Schützenhof- Eitorf will arrange the necessary measures in individual cases.


e) Right to restriction of processing


Any person affected by the processing of personal data has the right granted by the European legislator to request the controller to restrict processing if one of the following conditions applies:


    The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.The processing is unlawful, the data subject opposes the erasure of the personal data and requests the restriction of the use of the personal data instead.The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them to assert, exercise or defend legal claims.The data subject has objected to processing pursuant to Art. 21 Para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the Hotel Schützenhof- Eitorf, he or she may at any time contact any employee of the controller. The employee of the Hotel Schützenhof- Eitorf will arrange the restriction of the processing.


f) Right to data portability


Any person concerned by the processing of personal data has the right granted by the European legislator to receive the personal data concerning him or her, which was made available to a controller, in a structured, common and machine-readable format. He or she also has the right to transmit these data to another controller without hindrance from the controller to which the personal data was made available, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.


Furthermore, in exercising his or her right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.


To assert the right to data portability, the data subject may contact any employee of the Hotel Schützenhof- Eitorf at any time.


g) Right to object


Any person concerned by the processing of personal data has the right granted by the European legislator to object at any time, for reasons related to his or her particular situation, to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.


In the event of an objection, Hotel Schützenhof- Eitorf will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.


If the Hotel Schützenhof- Eitorf processes personal data in order to conduct direct advertising, the data subject has the right to object at any time to the processing of personal data for the purposes of such advertising. This also applies to profiling insofar as it is associated with such direct advertising. If the data subject objects to the Hotel Schützenhof- Eitorf to the processing for direct marketing purposes, the Hotel Schützenhof- Eitorf will no longer process the personal data for these purposes.


In addition, the data subject has the right, for reasons related to his or her particular situation, to object to processing of personal data concerning him or her by the Hotel Schützenhof- Eitorf for scientific or historical research purposes, or for statistical purposes pursuant to Art. 89 (1) GDPR, unless the processing is necessary to perform a task carried out for reasons of public interest.


To exercise the right to object, the data subject may contact any employee of the Hotel Schützenhof- Eitorf or another employee directly. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to exercise his or her right of objection by automated means using technical specifications.


h) Automated decisions in individual cases, including profiling


Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is not authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.


Where the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller or (2) is made with the data subject’s explicit consent, Hotel Schützenhof- Eitorf shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.


If the data subject wishes to exercise rights with regard to automated decisions, he or she may contact any employee of the controller at any time.


i) Right to withdraw consent under data protection law


Any person concerned by the processing of personal data has the right granted by the European legislator to withdraw his or her consent to processing of personal data at any time.


If the data subject wishes to exercise his or her right to withdraw consent, he or she may contact any employee of the controller at any time.


14. Data protection provisions regarding the application and use of the Customer Relationship Management System (CRM).

The controller has integrated a customer relationship management system (CRM for short). A customer relationship management system is used for customer care and describes the consistent orientation of a company towards its customers and the systematic design of customer relationship processes. The associated documentation and management of customer relationships is an important building block for our company and enables in-depth relationship marketing. The customer data stored on the systems also includes personal data, namely contact, contract and payment data of guests or interested parties and also of employees, suppliers, service providers and other contractual partners of the customer or the company as well as documents on communications between them and the customer or the company.


Personal data is processed when booking online on the Hotel Schützenhof-Eitorf website. The processing of personal data takes place in accordance with Art. 4 No. 2 and Art. 28 GDPR. The controller will provide any data subject with information on request at any time about which personal data about the data subject is stored. Furthermore, the controller will correct or delete personal data at the request or indication of the data subject, provided that this does not conflict with any statutory retention periods. All employees of the controller are available to the data subject as contact persons in this context.


15. Data protection provisions on the application and use of HS/3


The controller has integrated services from HS/3. The services are software for collecting data to create and process reservations for hotel stays. On the website hotelschuetzenhof.de, HS/3 is used for the purpose of making a direct online reservation. The type and scope of the personal data requested can be found in the corresponding input mask. The personal data is collected, processed and used exclusively for the implementation and processing of the contractual relationship established with the reservation (accommodation contract) and hotel stay. The underlying legal basis is Art. 6 Para. 1 Clause 1 Letter b) of GDPR.


16. Data protection for applications and in the application process

The controller collects and processes the personal data of applicants for the purpose of processing the application procedure. Processing can also be carried out electronically. This is particularly the case if an applicant submits corresponding application documents to the controller electronically, for example by email or via a web form on the website. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted two months after the rejection decision is announced, provided that there are no other legitimate interests of the controller that conflict with deletion. Other legitimate interests in this sense include, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).


17. Data protection provisions regarding the deployment and use of an Internet service provider


The controller uses the web hosting provider Mittwald, based in Germany, for the purposes of hosting the website and for back-up services. A hosting provider offers and operates Internet services that are required for the necessary infrastructure of the controller's website.


The operating company of Mittwald is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp, Germany.


In the course of providing services for the purpose of hosting, access to personal data by the contractor cannot be ruled out. The data processing takes place exclusively in a member state of the European Union or in another contracting state to the Agreement on the European Economic Area. The transmission of personal data usually involves user data such as IP addresses, log files and the logging of user activities (websites visited, time of access, amount of data sent in bytes, source/reference from which you accessed the site, browser used, operating system used, IP address used). The data collected via Mittwald will not be used to identify the data subject without first obtaining a separate and express consent from the data subject. This data will not be merged with personal data or with other data containing the same pseudonym.


18. Data protection provisions regarding the application and use of affilinet


The controller has integrated components of the company affilinet on this website. Affilinet is a German affiliate network that offers affiliate marketing.


Affiliate marketing is an internet-based form of sales that allows commercial operators of websites, known as merchants or advertisers, to display advertising, which is usually remunerated via click or sale commissions, on the websites of third parties, i.e. sales partners, also known as affiliates or publishers. The merchant provides an advertising medium, i.e. an advertising banner or other suitable means of internet advertising, via the affiliate network, which is then integrated by an affiliate on their own websites or advertised via other channels, such as keyword advertising or email marketing.


The operating company of Affilinet is affilinet GmbH, Sapporobogen 6-8, 80637 Munich, Germany.


Affilinet places a cookie on the information technology system of the person concerned. What cookies are has already been explained above. Affilinet's tracking cookie does not store any personal data. Only the identification number of the affiliate, i.e. the partner who introduces the potential customer, as well as the serial number of the visitor to a website and the advertising material clicked on are stored. The purpose of storing this data is to process commission payments between a merchant and the affiliate, which are processed via the affiliate network, i.e. Affilinet.


The data subject can prevent the setting of cookies through our website, as already described above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Affilinet from setting a cookie on the information technology system of the data subject. In addition, cookies already set by Affilinet can be deleted at any time via an Internet browser or other software programs.


Affilinet’s applicable data protection regulations can be found at www.affili.net/de/footeritem/datenschutz.


19. Data protection provisions regarding the application and use of etracker


The controller has integrated components of the company etracker on this website. Etracker is a web analysis service. Web analysis is the collection, gathering and evaluation of data on the behavior of visitors to websites. A web analysis service collects, among other things, data on which website a data subject came to a website from (so-called referrers), which subpages of the website were accessed, or how often and for how long a subpage was viewed. Web analysis is mainly used to optimize a website and to carry out a cost-benefit analysis of Internet advertising.


The operating company of etracker is etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany.


Etracker sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. Each time one of the individual pages of this website, which is operated by the controller and on which an etracker component has been integrated, is accessed, the Internet browser on the information technology system of the data subject is automatically prompted by the respective etracker component to transmit data to etracker for marketing and optimization purposes. As part of this technical process, etracker receives knowledge of data that is subsequently used to create pseudonymous user profiles. The user profiles obtained in this way are used to analyze the behavior of the data subject who has accessed the controller's website and are evaluated with the aim of improving and optimizing the website. The data collected via the etracker component will not be used to identify the data subject without first obtaining separate and express consent from the data subject. This data will not be merged with personal data or with other data containing the same pseudonym.


The data subject can prevent the setting of cookies through our website, as already explained above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent etracker from setting a cookie on the information technology system of the data subject. In addition, cookies already set by etracker can be deleted at any time via the Internet browser or other software programs.


Furthermore, the data subject has the option of objecting to and preventing the collection of data generated by the etracker cookie relating to the use of this website and the processing of this data by etracker. To do so, the data subject must press the cookie button under the link www.etracker.de/privacy, which sets an opt-out cookie. The opt-out cookie set with the objection is stored on the information technology system used by the data subject. If the cookies on the data subject's system are deleted after an objection, the data subject must call up the link again and set a new opt-out cookie.


However, with the setting of the opt-out cookie, it is possible that the Internet pages of the controller are no longer fully usable for the data subject.


The applicable data protection regulations of etracker can be accessed at www.etracker.com/de/datenschutz.html.


20. Data protection provisions on the use of email marketing systems from MailChimp and Serenata Intraware


The controller uses the email marketing components of MailChimp and Serenata Intraware to send the newsletter.

MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA. The email marketing system from Serenata Intraware is a service provided by Serenata Intraware GmbH,

Neumarkter Str. 18, 81673 Munich.

The data you save when you register for the newsletter via MailChimp (email address, IP address, date and time of your registration) will be transferred to a server of The Rocket Science Group in the USA and stored there in compliance with the "EU-US Privacy Shield". Further information on data protection at MailChimp can be found at: mailchimp.com/legal/privacy/


Further information on the "EU-US Privacy Shield" can be found at: The Federal Commissioner for Data Protection and Freedom of Information ec.europa.eu/justice/data-protection/international-transfers/eu-us-privacy-shield/ index_en.htm

The data you save when registering for the newsletter via Serenata Intraware (email address, IP address, date and time of your registration) will be transferred to a server of Serenata Intraware GmbH, Neumarkter Str. 18, 81673 Munich. The personal data will be processed in accordance with Art. 4 No. 2 and Art. 28 GDPR.


You can cancel or revoke your subscription to this newsletter and thus your consent to the storage of your data at any time for the future. You can find details about this in the confirmation email and in each individual newsletter. Our newsletters contain so-called tracking pixels (web bugs) that allow us to recognize whether and when an email was opened and which links in the email were followed by the personalized recipient.


We store this data so that we can tailor our newsletters to the wishes and interests of our subscribers. The data collected in this way is used to send personalized newsletters to the respective recipient. We ask for your consent in this regard at the appropriate point as follows: "I agree that my data and my usage behavior will be stored electronically by newsletter tracking in order to send me an individualized newsletter."


If you revoke your consent to receive the newsletter, your consent to the aforementioned tracking will also be revoked. If you revoke your consent to receive the newsletter, your consent to the aforementioned tracking will also be revoked. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR on the basis of your voluntarily given consent. The personal data we collect for the use of the contact form will be automatically deleted after your request has been processed.


21. Data protection provisions regarding the application and use of Customer Alliance


The data controller has integrated services from Customer Alliance. Customer Alliance is used to analyze customer reviews on the Internet, to actively survey customers and to receive new bookings. Customer Alliance collects, uses and processes personal data for this purpose. The type and purpose of the processing of personal data by Customer Alliance is to contact customers of the data controller with a request to rate the service provided, to record the customer reviews and then to evaluate them and make them available to the data controller.


The operating company of the Customer Alliance services is CA Customer Alliance GmbH, Ullsteinstraße 130, 12109 Berlin, Germany.


Customer Alliance processes data types/categories as part of the order: name, title, gender, language, contract duration, email address, telephone number, address, information on service provision (costs, turnover, number of service items), any existing individual segmentation data, method of concluding the contract (Internet, telephone, etc.), country of origin, service category or service group, evaluation of the client by the customer (customer evaluation). The processing of personal data takes place exclusively in the territory of the Federal Republic of Germany, in a member state of the European Union or in another contracting state to the Agreement on the European Economic Area.


22. Data protection provisions regarding the application and use of Google Maps


The controller has integrated Google Maps services on this website. The Google Maps API is used to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors.


The operator of the Google Maps services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.


Google Maps sets a cookie on the information technology system of the data subject. Cookies have already been explained above. By setting the cookie, Google is able to recognize the visitor to our website when he or she subsequently visits websites that are also members of the Google advertising network. With each visit to a website on which the Google Maps service has been integrated, the Internet browser of the data subject automatically identifies itself with Google. As part of this technical procedure, Google receives knowledge of personal data, such as the IP address or the surfing behavior of the user, which Google uses, among other things, to display interest-relevant advertising.


The cookie is used to store personal information, such as the websites visited by the data subject. Whenever you visit our website, personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.


The data subject can prevent the setting of cookies through our website, as already explained above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.


Furthermore, the data subject has the option of objecting to interest-based advertising by Google. To do so, the data subject must call up the link www.google.de/settings/ads from each of the Internet browsers they use and make the desired settings there.


Further information and Google’s applicable data protection provisions can be found at www.google.de/intl/de/policies/privacy/.


23. Data protection provisions regarding the application and use of Facebook


The controller has integrated components of the enterprise Facebook on this website. Facebook is a social network.


A social network is a social meeting place on the Internet, an online community that generally allows users to communicate with each other and interact in virtual space. A social network can serve as a platform for exchanging opinions and experiences or allows the Internet community to provide personal or company-related information. Facebook allows users of the social network to create private profiles, upload photos and network via friend requests, among other things.


The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the USA or Canada, the controller for the processing of personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.


Each time one of the individual pages of this website is accessed, which is operated by the controller and on which a Facebook component (Facebook plug-in) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Facebook component to download a display of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be accessed at developers.facebook.com/docs/plugins/. As part of this technical procedure, Facebook receives knowledge of which specific subpage of our website is visited by the data subject.


If the data subject is logged in to Facebook at the same time, Facebook recognizes which specific sub-page of our website the data subject visits each time the data subject visits our website and for the entire duration of their stay on our website. This information is collected through the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated on our website, e.g. the "Like" button, or if the data subject makes a comment, Facebook assigns this information to the personal Facebook user account of the data subject and stores these personal data.


Facebook always receives information via the Facebook component that the data subject has visited our website, provided that the data subject is logged in to Facebook at the same time as accessing our website; this occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of this information to Facebook is not desirable for the data subject, he or she can prevent this by logging out of their Facebook account before accessing our website.


The data policy published by Facebook, which can be accessed at de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains which setting options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.


24. Data protection provisions regarding the application and use of Google Remarketing


The controller has integrated Google Remarketing services on this website. Google Remarketing is a function of Google AdWords that enables a company to display advertisements to Internet users who have previously visited the company's website. The integration of Google Remarketing therefore allows a company to create user-related advertising and thus display advertisements relevant to the Internet user's interests.


The operator of the Google Remarketing services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.


The purpose of Google Remarketing is to display interest-relevant advertising. Google Remarketing enables us to display advertisements via the Google advertising network or on other websites that are tailored to the individual needs and interests of Internet users.


Google Remarketing sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. By setting the cookie, Google is able to recognize the visitor to our website when he or she subsequently visits websites that are also members of the Google advertising network. With each visit to a website on which the Google Remarketing service has been integrated, the Internet browser of the data subject automatically identifies itself with Google. As part of this technical procedure, Google receives knowledge of personal data, such as the IP address or the surfing behavior of the user, which Google uses, among other things, to display interest-relevant advertising.


The cookie is used to store personal information, such as the websites visited by the data subject. Whenever you visit our website, personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.


The data subject can prevent the setting of cookies through our website, as already explained above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.


Furthermore, the data subject has the option of objecting to interest-based advertising by Google. To do so, the data subject must call up the link www.google.de/settings/ads from each of the Internet browsers they use and make the desired settings there.


Further information and Google’s applicable data protection provisions can be found at www.google.de/intl/de/policies/privacy/.


25. Data protection provisions on the application and use of Google


The controller has integrated the Google button as a component on this website. Google is a so-called social network. A social network is a social meeting place operated on the Internet, an online community that generally enables users to communicate with each other and interact in virtual space. A social network can serve as a platform for exchanging opinions and experiences or enables the Internet community to provide personal or company-related information. Google enables users of the social network to create private profiles, upload photos and network via friend requests, among other things.


The operating company of Google is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.


Each time one of the individual pages of this website, which is operated by the controller and on which a Google button has been integrated, is accessed, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding Google button from Google through the respective Google button. As part of this technical procedure, Google receives knowledge of which specific subpage of our website is visited by the data subject. More detailed information about Google is available at developers.google.com/ /.


If the data subject is logged in to Google at the same time, Google recognizes which specific subpage of our website the data subject visits each time the data subject visits our website and for the entire duration of their stay on our website. This information is collected through the Google button and assigned by Google to the respective Google account of the data subject.


If the data subject clicks on one of the Google buttons integrated on our website and thereby makes a Google 1 recommendation, Google assigns this information to the personal Google user account of the data subject and stores these personal data. Google stores the Google 1 recommendation of the data subject and makes it publicly available in accordance with the terms and conditions accepted by the data subject in this regard. A Google 1 recommendation made by the data subject on this website is subsequently stored and processed together with other personal data, such as the name of the Google 1 account used by the data subject and the photo stored in this account, in other Google services, such as the search engine results of the Google search engine, the Google account of the data subject or elsewhere, for example on websites or in connection with advertisements. Furthermore, Google is able to link the visit to this website with other personal data stored by Google. Google also records this personal information for the purpose of improving or optimising the various Google services.


Google always receives information via the Google button that the data subject has visited our website, provided that the data subject is simultaneously logged in to Google at the time of accessing our website; this occurs regardless of whether the data subject clicks on the Google button or not.


If the data subject does not want personal data to be transmitted to Google, he or she can prevent such transmission by logging out of his or her Google account before accessing our website.


Further information and Google's applicable privacy policy can be found at www.google.de/intl/de/policies/privacy/. Further information from Google about the Google 1 button can be found at developers.google.com/ /web/buttons-policy.


26. Data protection provisions on the application and use of Google AdWords


The controller has integrated Google AdWords on this website. Google AdWords is an internet advertising service that allows advertisers to place ads both in Google's search engine results and in the Google advertising network. Google AdWords enables an advertiser to pre-define certain keywords by means of which an ad will only be displayed in Google's search engine results if the user retrieves a keyword-relevant search result using the search engine. In the Google advertising network, the ads are distributed on topic-relevant websites using an automatic algorithm and taking into account the previously defined keywords.


The operator of the Google AdWords services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.


The purpose of Google AdWords is to promote our website by displaying interest-relevant advertising on the websites of third-party companies and in the search engine results of the Google search engine and by displaying third-party advertising on our website.


If a data subject reaches our website via a Google ad, a so-called conversion cookie is stored on the information technology system of the data subject by Google. What cookies are has already been explained above. A conversion cookie expires after thirty days and is not used to identify the data subject. The conversion cookie is used, provided the cookie has not yet expired, to track whether certain sub-pages, such as the shopping cart of an online shop system, were accessed on our website. The conversion cookie enables both us and Google to track whether a data subject who reached our website via an AdWords ad generated sales, i.e. completed or canceled a purchase.


The data and information collected through the use of the conversion cookie are used by Google to create visit statistics for our website. We in turn use these visit statistics to determine the total number of users who were referred to us via AdWords ads, i.e. to determine the success or failure of the respective AdWords ad and to optimize our AdWords ads for the future. Neither our company nor other Google AdWords advertisers receive information from Google that could be used to identify the person concerned.


The conversion cookie is used to store personal information, such as the websites visited by the data subject. With each visit to our website, personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.


The data subject can prevent the setting of cookies through our website, as already explained above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on the information technology system of the data subject. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs.


Furthermore, the data subject has the option of objecting to interest-based advertising by Google. To do so, the data subject must call up the link www.google.de/settings/ads from each of the Internet browsers they use and make the desired settings there.


Further information and Google’s applicable data protection provisions can be found at www.google.de/intl/de/policies/privacy/.


27. Data protection provisions regarding the application and use of Instagram


The controller has integrated components of the Instagram service on this website. Instagram is a service that can be qualified as an audiovisual platform and enables users to share photos and videos and also to disseminate such data on other social networks.


The operating company of the Instagram services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.


Each time one of the individual pages of this website, which is operated by the controller and on which an Instagram component (Insta button) has been integrated, is accessed, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Instagram component to download a display of the corresponding component from Instagram. As part of this technical procedure, Instagram receives knowledge of which specific subpage of our website is visited by the data subject.


If the data subject is logged in to Instagram at the same time, Instagram recognizes which specific sub-page the data subject visits each time the data subject visits our website and for the entire duration of their stay on our website. This information is collected by the Instagram component and assigned by Instagram to the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, the data and information transmitted with it are assigned to the personal Instagram user account of the data subject and stored and processed by Instagram.


Instagram always receives information via the Instagram component that the data subject has visited our website, provided that the data subject is logged in to Instagram at the same time as accessing our website; this occurs regardless of whether the data subject clicks on the Instagram component or not. If such a transmission of this information to Instagram is not desirable for the data subject, he or she can prevent this by logging out of their Instagram account before accessing our website.


Further information and Instagram’s applicable privacy policy can be found at help.instagram.com/155833707900388 and www.instagram.com/about/legal/privacy/.


28. Data protection provisions regarding the application and use of LiveZilla


The controller has integrated the LiveZilla component on this website. LiveZilla is a live support helpdesk software that enables direct communication in real time (so-called live chat) with visitors to the website.


The developer of the LiveZilla component is LiveZilla GmbH, Byk-Gulden-Straße 18, 78224 Singen, Germany.


Every time our website is accessed that is equipped with a LiveZilla component, data is collected by this component for the purpose of operating the live chat system and analyzing the operation of the system. Further information about LiveZilla can be found at www.livezilla.net/home/de/.


The LiveZilla component sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. Pseudonymized usage profiles can be created using the LiveZilla cookie. Such pseudonymized usage profiles can be used by the controller to analyze visitor behavior and to analyze and maintain the proper operation of the live chat system. The analysis also serves to improve our offering. The data collected via the LiveZilla component will not be used to identify the data subject without first obtaining a separate, express consent from the data subject. This data will not be merged with personal data or with other data containing the same pseudonym.


The data subject can prevent the setting of cookies through our website, as already explained above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent the LiveZilla component from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by the LiveZilla component can be deleted at any time via the Internet browser or other software programs.


The applicable data protection regulations of LiveZilla GmbH can be accessed at www.livezilla.net/disclaimer/de/.


29. Data protection provisions regarding the application and use of Twitter


The controller has integrated Twitter components on this website. Twitter is a multilingual, publicly accessible microblogging service on which users can publish and distribute so-called tweets, i.e. short messages limited to 280 characters. These short messages are accessible to everyone, including people not logged in to Twitter. The tweets are also displayed to the so-called followers of the respective user. Followers are other Twitter users who follow a user's tweets. Twitter also enables a broad audience to be addressed via hashtags, links or retweets.


The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.


Each time one of the individual pages of this website is accessed, which is operated by the controller and on which a Twitter component (Twitter button) has been integrated, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Twitter component to download a display of the corresponding Twitter component from Twitter. Further information on the Twitter buttons can be found at about.twitter.com/de/resources/buttons. As part of this technical procedure, Twitter receives knowledge of which specific sub-page of our website is visited by the data subject. The purpose of integrating the Twitter component is to enable our users to retransmit the contents of this website, to make this website known in the digital world, and to increase our visitor numbers.


If the data subject is logged in to Twitter at the same time, Twitter recognizes which specific subpage of our website the data subject visits each time the data subject visits our website and for the entire duration of their stay on our website. This information is collected by the Twitter component and assigned by Twitter to the respective Twitter account of the data subject. If the data subject clicks on one of the Twitter buttons integrated on our website, the data and information transmitted with it are assigned to the personal Twitter user account of the data subject and stored and processed by Twitter.


Twitter always receives information via the Twitter component that the data subject has visited our website, provided that the data subject is logged in to Twitter at the same time as accessing our website; this occurs regardless of whether the data subject clicks on the Twitter component or not. If such a transmission of this information to Twitter is not desirable for the data subject, he or she can prevent this by logging out of their Twitter account before accessing our website.


Twitter’s applicable privacy policy can be found at twitter.com/privacy.


30. Data protection provisions regarding the application and use of YouTube


The controller has integrated YouTube components on this website. YouTube is an Internet video portal that allows video publishers to upload video clips free of charge and other users to view, rate and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete film and television programs, as well as music videos, trailers or videos made by users themselves can be accessed via the Internet portal.


The operator of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.


Each time one of the individual pages of this website, which is operated by the controller and on which a YouTube component (YouTube video) has been integrated, is accessed, the Internet browser on the information technology system of the data subject is automatically prompted by the respective YouTube component to download a display of the corresponding YouTube component from YouTube. Further information about YouTube can be found at www.youtube.com/yt/about/de/. As part of this technical procedure, YouTube and Google receive knowledge of which specific subpage of our website is visited by the data subject.


If the data subject is logged in to YouTube at the same time, YouTube recognizes which specific subpage of our website the data subject is visiting when they call up a subpage that contains a YouTube video. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.


YouTube and Google always receive information via the YouTube component that the data subject has visited our website, provided that the data subject is logged in to YouTube at the same time as accessing our website; this occurs regardless of whether the data subject clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desirable for the data subject, he or she can prevent the transmission by logging out of their YouTube account before accessing our website.


The privacy policy published by YouTube, which can be accessed at www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by YouTube and Google.


31. Data protection provisions regarding the application and use of Tradedoubler


The controller has integrated components from Tradedoubler on this website. Tradedoubler is a German affiliate network that offers affiliate marketing. Affiliate marketing is an internet-based form of sales that enables commercial website operators, so-called merchants or advertisers, to display advertising, which is usually remunerated via click or sale commissions, on the websites of third parties, i.e. sales partners, who are also called affiliates or publishers. The merchant provides an advertising medium, i.e. an advertising banner or other suitable means of internet advertising, via the affiliate network, which is subsequently integrated by an affiliate on their own websites or advertised via other channels, such as keyword advertising or e-mail marketing.


The operating company of Tradedoubler is Tradedoubler GmbH, Herzog-Wilhelm-Straße 26, 80331 Munich, Germany.


Tradedoubler places a cookie on the information technology system of the person concerned. Cookies have already been explained above. The Tradedoubler tracking cookie does not store any personal data. Only the identification number of the affiliate, i.e. the partner who introduces the potential customer, as well as the serial number of the visitor to a website and the advertising material clicked on are stored. The purpose of storing this data is to process commission payments between a merchant and the affiliate, which are processed via the affiliate network, i.e. Tradedoubler.


The data subject can prevent the setting of cookies through our website, as already explained above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Tradedoubler from setting a cookie on the information technology system of the data subject. In addition, cookies already set by Tradedoubler can be deleted at any time via an Internet browser or other software programs.


Tradedoubler’s applicable data protection provisions can be found at www.tradedoubler.com/de/datenschutzrichtlinie/.


32. Payment method: Data protection provisions for PayPal as a payment method


The controller has integrated PayPal components on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. PayPal also offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no traditional account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also performs escrow functions and offers buyer protection services.


The European operating company of PayPal is PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.


If the data subject selects “PayPal” as a payment option during the ordering process in our online shop, the data subject’s data will be automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transmission of personal data required for payment processing.


The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number or other data that is necessary for payment processing. Personal data that is related to the respective order is also necessary for processing the purchase contract.


The purpose of transmitting the data is to process payments and prevent fraud. The controller will transmit personal data to PayPal in particular if there is a legitimate interest in the transmission. The personal data exchanged between PayPal and the controller may be transmitted by PayPal to credit agencies. This transmission is for the purpose of checking identity and creditworthiness.


PayPal may pass on personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfil contractual obligations or if the data is to be processed on their behalf.


The data subject has the option of revoking his or her consent to PayPal handling personal data at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.


PayPal’s applicable privacy policy can be found at www.paypal.com/de/webapps/mpp/ua/privacy-full.


33. Payment method: Data protection provisions for Sofortüberweisung as a payment method


The controller has integrated components of Sofortüberweisung on this website. Sofortüberweisung is a payment service that enables cashless payment for products and services on the Internet. Sofortüberweisung is a technical process through which the online retailer receives immediate payment confirmation. This enables a retailer to deliver goods, services or downloads to the customer immediately after the order has been placed.


The operating company of Sofortüberweisung is SOFORT GmbH, Fußbergstraße 1, 82131 Gauting, Germany.


If the data subject selects "Instant bank transfer" as a payment option during the ordering process in our online shop, the data subject's data will be automatically transmitted to Sofortüberweisung. By selecting this payment option, the data subject consents to the transmission of personal data required for payment processing.


When making a purchase using Sofortüberweisung, the buyer sends the PIN and TAN to Sofort GmbH. Sofortüberweisung then carries out a transfer to the online retailer after technically checking the account balance and retrieving additional data to check the account balance. The online retailer is then automatically informed that the financial transaction has been completed.


The personal data exchanged with Sofortüberweisung includes first name, last name, address, email address, IP address, telephone number, mobile phone number or other data that is necessary for payment processing. The purpose of transmitting the data is to process payments and prevent fraud. The person responsible for processing will also transmit other personal data to Sofortüberweisung if there is a legitimate interest in the transmission. The personal data exchanged between Sofortüberweisung and the person responsible for processing may be transmitted by Sofortüberweisung to credit agencies. This transmission is for the purpose of checking identity and creditworthiness.


Sofortüberweisung may pass on personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfil the contractual obligations or if the data is to be processed on behalf of them.


The person concerned has the option of revoking their consent to Sofortüberweisung's handling of personal data at any time. A revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing.


The applicable data protection provisions of Sofortüberweisung can be accessed at www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/.


34. Legal basis for processing


Art. 6 I lit. a GDPR serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary to fulfill a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as to fulfill tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third parties. In that case, the processing would be based on Art. 6 I lit. d GDPR. Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. This legal basis is used for processing operations that are not covered by any of the aforementioned legal bases if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47, Sentence 2 GDPR).


35. Legitimate interests in the processing pursued by the controller or by a third party


If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the conduct of our business activities for the benefit of the well-being of all our employees and our shareholders.


36. Period for which personal data will be stored


The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted unless it is no longer required for the performance or initiation of a contract.


37. Legal or contractual provisions for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision


We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or can also arise from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary for a data subject to provide us with personal data in order to conclude a contract, which we must subsequently process. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before the data subject provides personal data, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences of non-provision of the personal data would be.


38. Existence of automated decision-making


As a responsible company, we do not use automated decision-making or profiling.


Stand May 2018 V1